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Terms of service

1. Agreement to Terms

By accessing or using our website at [customprintsupplies.com] (“Site”), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Site or place orders.

2. Products & Orders

Customization & Proofs

Most products sold are customized based on artwork or specifications you provide.

  • It is your responsibility to ensure that all submitted files are accurate and compliant with our specifications.

  • We may provide digital proofs for approval; production only begins after your approval. Delays in approval may delay delivery.

Order Acceptance

We reserve the right to refuse or cancel orders at our discretion, including for suspected fraud, errors in pricing, or availability.

3. Pricing & Payment

  • All prices are listed in [USD or BDT or your currency] and are subject to change without notice.

  • Payment is due at the time of order placement unless otherwise agreed in writing.

4. Shipping & Delivery

  • Delivery dates are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control.

  • You are responsible for providing accurate shipping information. Costs arising from incorrect addresses are your responsibility.

5. Returns & Refunds

Please refer to our Return & Refund Policy, which forms part of these Terms.

6. Intellectual Property

  • All content on this Site (including images, graphics, logos, text, and design) is owned by or licensed to Custom Print Supplies.

  • You may not copy, reproduce, or use any content without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages arising from your use of our Site or products.

  • Our total liability for any claim relating to an order shall not exceed the amount paid for that order.

8. User Conduct

You agree not to:

  • Submit any unlawful, infringing, or offensive content.

  • Interfere with the operation or security of our Site.

9. Governing Law

These Terms are governed by the laws of [insert country/state]. Any disputes will be resolved in the courts of [insert location].

10. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a new effective date. Your continued use of the Site constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions about these Terms, please contact us